24/7 assistance
Help when it matters most
Stranded on the road, locked out or facing a home emergency? Request assistance straight from your dashboard and we'll dispatch a vetted provider to you — around the clock.
What we cover
Emergency services
Depending on your cover, you can call on a range of vetted assistance services whenever you need them.
Roadside assistance
Flat tyre, battery, fuel or a breakdown — help comes to you.
Tow truck
A vetted tow operator dispatched to get your vehicle moving.
Home emergency plumber
Burst pipes, blocked drains and leaks handled fast.
Electrician
Power failures and electrical faults seen to safely.
Locksmith
Locked out of your car or home? We'll get you back in.
Medical emergency
Connect with emergency medical assistance when seconds count.
Security response
Armed response and security support when you feel unsafe.
Device support
Help with a lost, stolen or damaged insured device.
How it works
From request to arrival
Request assistance
Open emergency assistance from your dashboard and choose the service you need.
Share your location
We pinpoint where you are and match you with the nearest vetted provider.
Provider dispatched
A provider is assigned and dispatched — you can track their status as they come to you.
Help arrives
Stay updated from request to arrival to completion, every step of the way.
Cover that has your back
Add emergency assistance to your cover and get help dispatched whenever you need it.